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Easy CD Creator Tips
Why does the Easy CD Creator tell me my CDR /
CDRW drive is in use by DirectCD?
Question
Why does the Easy CD Creator tell me my CDR / CDRW drive is in use by
DirectCD?
This information applies to the following product(s):
- Easy CD Creator All Versions: Easy CD Creator Deluxe, CD Copier
Deluxe, CD Spin Doctor
- DirectCD
This information applies to the following Operating System(s):
- Windows 95
- Windows 98
- Windows ME
- Windows NT 4
- Windows 2000
- Windows XP
Answer
Easy CD Creator, CD Copier, and CD Spin Doctor cannot use a CDR / CDRW
disc that has been formatted by DirectCD. When a formatted disc is
inserted into your CDR / CDRW drive, DirectCD locks the drive so that
other programs cannot write to the disc. To resolve this error:
Eject the DirectCD formatted CDR / CDRW disc using the DirectCD Wizard
Go back to the other recording program and proceed until you're asked
to insert a blank disc
Insert a blank CDR / CDRW disc
My buffer level is dropped to 2%
Question
My buffer level is dropped to 2% then received a buffer underrun, how
do I fix this?
This applies to the following products:
Easy CD Creator 3.x Deluxe
This applies to the following operating systems:
Windows 95
Windows 98
Windows NT
Answer
One of the most common causes for Buffer Underrun errors is having
busmastering enabled on the IDE channels. Busmastering IDE controller
drivers are a known conflict with our CD writing software. To disable
that function, open Device Manager:
1. open the CD-ROM category
2. double click on the description of the device
3. go to the settings tab & uncheck the DMA box ( do this for all ide
CD-ROM/CD Writer drives)
4. apply and move to disk drives category
5. double click on the description of your hard drive
6. go to the settings tab and uncheck the DMA box ( again, do this for
all ide hard drives)
7. apply, then click OK to exit Device Manager
8. when prompted reboot your system
I am getting Buffer Underrun error message. How
can I resolve this?
Question
I am getting Buffer Underrun error message. How can I resolve this?
This information applies to the following product(s):
Easy CD Creator Deluxe Suite 3.x
Easy CD Creator Deluxe Suite 4.x
This information applies to the following Operating System(s):
Windows 95
Windows 98
Windows ME
Windows NT 4
Windows 2000
Answer
Buffer underruns are generally caused by a number things:
The performance of your system
Size and number of the files you're recording
Location of the temporary directory and source files
Older device drivers (8 / 16 bit drivers)
Busmastering enabled for the IDE controllers
Applications / TSRs running in the background
Quality of recordable media
General Troubleshooting Steps:
Close all running applications before launching Easy CD Creator by
pressing [CTRL] + [ALT] + [DEL] and End Task on all except 'Explorer'
and 'Systray.'
Run both Scandisk and Defrag on the hard disk(s) (To run click on
'Start', 'Programs', 'Accessories', and 'System Tools'.)
Clean Temp directory, in \WINDOWS\TEMP - move or delete all files and
folders
Make sure no real mode drivers are loading from CONFIG.SYS and
AUTOEXEC.BAT (Rename the files to *.BAK or place a REM in front of
each driver load statement)
For Win 95 & Win 98 systems: go to the settings tab in Device Manager
for each IDE device on your system and remove the check mark in the
DMA box. For NT systems extract the program DMACHECK.EXE from the
service pack disk (service pack 3,4 or 5), and run it. You will be
able to disable DMA on screen.
Update your video driver to current version - check with your video
controller manufacturer for details
Make sure the firmware on the recorder is current - most manufacturers
publish the latest firmware on their web site
Disable screen savers and ALL power management
Do not multi-task while recording
Do not record from a compressed drive
Log off all network connections
For Win 95 & Win 98 systems, set the following for the CD-ROM
properties in Device Manager
In Control Panel, select 'System' icon
Click on the (+) on the CD-ROM
Highlight your recorder listed then click on 'Properties' button
Disable Sync Data Transfer / Enable Disconnect / Enable Auto Insert
Notification on the 'Settings' tab
Make sure the C: drive has plenty of free space, recommend about 1 1/2
times the amount you want to record to CD
Try a different brand of recordable media, recommend blank disks with
the green or blue dye coating
Create a temp directory on the root of the hard drive with most space
available. Change the temp directory that Easy CD Creator uses as the
buffer during the record process
For Win 95 & Win 98 systems - check for the following in
\WINDOWS\SYSTEM\IOSUBSYS and rename if found:
atapchng.vxd (used by CD changers)
necatapi.vxd (only if you do not have a NEC brand IDE CDROM)
scsi1hlp.vxd
torisan3.vxd (used only by Torisan brand 3 CD changers)
There may be others loaded by various software packages that will
conflict, generally from other CD writing or similar products.
For Win 95 & Win 98 systems set the Optimize access pattern to 'No
Read ahead', if it's already at 'No Read ahead', try setting it for
'Quad Speed' or higher:
In Control Panel, select 'System' icon
Click on 'File System' button in 'Performance' tab
Change the 'Optimize access pattern for' under 'CD-ROM' tab
Additional Troubleshooting for SCSI Device :
Make sure your SCSI Termination is set properly:
Internal devices only: The device farthest from the controller and the
controller must be terminated. Nothing else can be terminated.
External devices only: The device farthest from the controller and the
controller must be terminated. Nothing else can be terminated.
Internal and External devices: The two devices farthest from the
controller must be terminated. Nothing else can be terminated.
Set the SCSI Controller to the following :
To access Adaptec's SCSI controller setting, press [CTRL] + [A] during
the boot sequence. To access non-Adaptec SCSI controller, contact your
SCSI controller vendor.
Synchronous Negotiation = disabled
Wide Negotiation = disabled
Ultra or Fast SCSI = disabled
Maximum or DMA Transfer Rate = 5 MB / sec
Disconnection = enabled
For more information about configuring your SCSI controller and
devices properly for CD recording, please see the following ASK
article:
How do I set up my SCSI card and devices properly for CD recording?
(REF#990416-0022)
