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LAST UPDATED: Thursday, 25 May 2006 10:52:14 +0200

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A COMFORTABLE MONITOR HEIGHT    ADD NEW HARDWARE MOTHERBOARD INCOMPATIBILITY

ANOTHER WIRELESS CONNECTION    AUDIO ENHANCEMENTS--PART 1 OF 3

AUDIO ENHANCEMENTS--PART 2 OF 3    AUDIO ENHANCEMENTS--PART 3 OF 3    

BATTERY LIFE IN DIGITAL PENS    BEFORE YOU UPGRADE--PARTS 1 TO 4    BIG HARD DRIVE

BLUETOOTH FOR THE DESKTOP--PARTS 1 TO 3    

CD-RW AND DVD-ROM, THE LATEST COMBO DRIVE--PARTS 1 TO 3

CHANGES IN WEB TV--PARTS 1 to 5    COLOR INK JET PRINTER TIPS--PARTS 1 TO 8

COMPARE MOTHERBOARDS ONLINE    COMPUTER TRENDS--PARTS 1 TO  4    COOL WEB SITES--PARTS 1 TO 4

DESKTOP TRENDS: SLIM AND SMALL--PARTS 1 TO 3    DIGITAL PICTURE FRAME    

DO-IT-YOURSELF MEMORY UPGRADES    

ERGONOMIC KEYBOARDS    ERGONOMIC WRIST PADS    EXCITING NEW HARDWARE--PARTS 1 TO 3

FALSE NEGATIVES FROM BIOMETRIC SECURITY    FINDING A COMFORTABLE PEN    

FIREWIRE TIPS--PARTS 1 TO 5   FREE PC TIPS--PARTS 2 TO 4    INKJET PAPER

HARDWARE UPGRADES AND THE IMAC--PARTS 1 TO 3    IMAC TIPS--PARTS 1 TO 3

HOME NETWORKING--PARTS 1 TO 6    MICROPHONE-SPEAKER HEADSET TIPS-PARTS 1 TO 3

MINIMUM SYSTEM REQUIREMENTS--PARTS 1 TO 4   

 

UNIVERSAL SERIAL BUS (USB) UPDATE--PART 3 OF 4

In past tips, I mentioned that at least two companies, Anchor Chips at

http://www.anchorchips.com

and Belkin at

http://www.belkin.com

offer USB cables (called bridges) that let you easily connect two PCs via their USB ports. This lets you share files and printers and run some multiplayer games between the two systems.

We understand that there may be some confusion about these USB products. They are not meant to replace a LAN. First off, they only transfer data at about 4 Mbps rather than the 10- to 100-Mbps transfers of standard Ethernets. Additionally, you'll quickly load down your systems if you start to connect more than two PCs using this approach.

Generally, these USB bridges function best as quick and temporary connections--say, for transferring data between a notebook and a desktop. The bridges can also connect just two systems that need minimal file sharing. For anything more sophisticated, look for true LAN hardware.

UNIVERSAL SERIAL BUS (USB) UPDATE--PART 4 OF 4

Are you having trouble getting your USB products to work? Even with the news about USB 2.0 coming down the line, many users are still struggling with system hangups, hardware conflicts, and slow performance. Get some help from other consumers who have already conquered your troublesome USB product or PC setup--browse the public USB newsgroup at the USB Implementers Web site,

http://www.usb.org/forums/retail/webboard.html

The newsgroup is very active, and most of the postings are helpful.

COOL WEB SITES--PART 1 OF 4

If you can't find a reason why you need a Web-ready PC camera, then you just haven't looked hard enough. For inspiration, try browsing EarthCam's new Web storefront, the WebCamStore, at

http://www.webcamstore.com

Whatever your needs--from spying on your nanny to tracking remote construction projects--you'll find a "solution" at this site. For those not interested in shopping, check out the site's excellent tutorial on Web cameras, which explains resolution, video streaming, and hooking up a Web camera. Also browse the glossary of Web camera terminology.

COOL WEB SITES--PART 2 OF 4

Computer audio is no longer a joke. In some homes and offices, the computer offers higher fidelity than the stereo sitting across the room. But this quality comes at a price: You must manage this audio by containing loud sounds and keeping out unwanted noise. For tips, suggestions, and a list of products that can help, browse SoundProofing.Org at

http://www.soundproofing.org

COOL WEB SITES--PART 3 OF 4

Have you heard about Bluetooth? It's a technology specification various players in the telecommunications biz are hammering out. The goal of the project is to create short-range radio links between mobile devices, so that when you walk into a room with your mobile PC or cell phone, you're instantly connected to all the other mobile devices in the same room. Plus, you can share notes, transfer contact information (instead of paper business cards), and exchange files with those around you. For the latest Bluetooth news and specifications, browse Bluetooth.com at

http://www.bluetooth.com

COOL WEB SITES--PART 4 OF 4

Finding drivers and troubleshooting hardware installations on Linux systems is still a work in progress for most people. If you're investigating this alternative operating system, you might want to communicate with a user group so that you don't have to relive hardware nightmares others have already survived. For a list of Red Hat Linux user groups around the country, check the Community section of the RedHat.Com Web site at

http://www.redhat.com/community/namerica.html

DESKTOP TRENDS: SLIM AND SMALL--PART 1 OF 3

One of the latest desktop trends is cutting down on the physical footprint of a system so that it takes up significantly less space on top of (and even underneath) the desk. Unfortunately, this trend strikes fear into the hearts of hardware upgraders--and rightly so. While systems like the new Gateway Profile are futuristic-looking and inherently cool, they do nothing to stop the ever-shortening cycle of obsolescence that plagues desktop computer owners. If a desktop is not upgrade-friendly, it will quickly lose value and usefulness. Over the next few days I'll pass along hints to help you keep these new slim and small systems useful for more than five or six months.

First, buy as much RAM as you can afford when you first purchase a slim and small desktop. The Gateway Profile, for example, has only 2 DIMM slots for RAM. Thus, you'd have to throw out the stock 64MB module of RAM later if you decide to upgrade to the Profile's maximum 256MB of RAM.

DESKTOP TRENDS: SLIM AND SMALL--PART 2 OF 3

The new slim and small desktops feature very few add-in card slots because they take up too much room for these space-saving computers. Upgrade fans must take advantage of other buses for expansion and upgrades. The most obvious choice for these new systems would be USB ( Universal Serial Bus). With USB, you can add a whole range of new peripherals to your slim system, maintaining its usefulness for a longer period of time. USB's hot-swap capability lets you quickly configure your system to match your current needs and keep your spare devices stashed away. This way, you can maintain the small desktop footprint, but have room to expand.

DESKTOP TRENDS: SLIM AND SMALL--PART 3 OF 3

Small office/home office (SOHO) networking is another way to extend the useful life of your slim and small PC. If you're on a network, you can use one of these less powerful systems as a file server or print server. Some of the small-footprint systems feature integrated Ethernet adapters; you can take advantage of these in an office environment. At home, you can go with a USB networking solution or even a card-based networking kit if you have an open card slot in your slim system.

In a SOHO network, you can even share an Internet connection. Thus a fast PC on your network can act as the Internet gateway, while your over-the-hill small-footprint PC can act as a browsing station.

MULTIFUNCTION DEVICES GO USB

Sharp at

http://www.sharp-usa.com

has announced that its multifunction devices, which allow you to copy, fax, and print all with one unit, will come in a USB interface. Its AR-150 line of Imagers will offer both parallel port and USB connections. However, USB mode loads all the necessary driver software, whereas the dumber parallel port connection requires you to load the drivers yourself.

Before you buy any of the all-in-one boxes, always check the performance and price of separate printer and fax components. Never assume you're getting a deal just because these units do more than one job.

HARDWARE FOR THE PHYSICALLY CHALLENGED--PART 1 OF 6

Assistive technology helps the physically challenged use computers for communication, work, and play. There have been big advances in both software and hardware tools for the disabled. Over the next few days, I'll pass along some tips to help you outfit a computer for a physically challenged user.

First, for those who have vision impairment but are not totally blind, check out a screen magnifier like Bausch and Lomb's PC Magni-Viewer at

http://www.bauschvision.com

The PC Magni-Viewer mounts onto a computer monitor and magnifies screen content by 175 percent. IBM and Microsoft both produce software that magnifies screen content as well, but these products don't work with all software and all operating systems.

HARDWARE FOR THE PHYSICALLY CHALLENGED--PART 2 OF 6

Mouse pointing devices require fine motor control of the hand and fingers. Trackballs are a far more forgiving category of pointing device. Users can operate a trackball with just a slight movement of the palm or hand. For a comfortable trackball, check into the latest designs by Logitech, at

http://www.logitech.com

and Kensington Technology Group, at

http://www.kensington.com

HARDWARE FOR THE PHYSICALLY CHALLENGED--PART 3 OF 6

People with severe vision impairment may be able to use text-to-speech software that "reads" the computer screen for them. To make such a setup complete, you'll also need a good set of PC speakers, specifically designed for near-field (close-up) listening. Browse the sites for Bose, at

http://www.bose.com

and Altec Lansing, at

http://www.alteclansing.com

for the latest in powerful yet pint-size computer speakers.

HARDWARE FOR THE PHYSICALLY CHALLENGED--PART 4 OF 6

People with limited mobility often forego traditional keyboard input devices altogether and opt for voice input instead. This type of setup requires voice recognition software and a quality microphone. As I have mentioned before in these tips, you'll often achieve better results if you toss out the microphone included in your voice recognition package and buy a higher-quality one. Check into headset microphones from Shure, at

http://www.shure.com

and Telex, at

http://www.computeraudio.telex.com

HARDWARE FOR THE PHYSICALLY CHALLENGED--PART 5 OF 6

Another assistive technology tool is the touchscreen monitor. You will probably need special software to go with your touchscreen--usually both hardware and software are required to make your applications truly "touchable." A good place to start looking for such a setup is TouchStore.Com.

Its Web site,

http://www.touchstore.com

offers touchscreens from major manufacturers.

HARDWARE FOR THE PHYSICALLY CHALLENGED--PART 6 OF 6

With only limited space, we can't mention all the latest assistive  hardware products out there. If you need more information on assistive technology, browse the Alliance for Technology Access, at

http://www.ataccess.org

and Webable, at

http://www.webable.com

where you'll find databases of products and a host of other resources for finding the right assistive technology for your needs.

MONITOR CARE--PART 1 OF 4

Are you familiar with your monitor's menu and screen control functions? You should be. When you first set up a new monitor, make sure you run through the entire gamut of monitor calibration and adjustment settings. That way, you'll have the sharpest clarity and the deepest colors on your screen and the least strain on your eyes. 

After that, make sure you run through these adjustments again once a month. That's right, once a month. Monitors "drift" during use, so you'll likely find that your brightness, contrast, and other controls need resetting after a few weeks of use.

MONITOR CARE--PART 2 OF 4

Have you ever noticed how often we touch computer screens? Sometimes we're pointing something out to a friend, family member, or colleague, and sometimes we are adjusting the position of the monitor on the desk. In any case, this touching makes cleaning a computer monitor more of a regular activity than, say, cleaning a television screen.

What should you use to clean your monitor's screen? First, follow the manufacturer's instructions for cleaning, particularly if you suspect your display is made from unusual materials. You could go out and purchase special, monitor-safe cleaning products. However, in most cases, glass cleaner and paper towels or soft cotton cloths should work fine. Just make sure you spray the cleaner directly onto your paper towel or cloth, not onto the screen. That way, the cleaner fluid won't run down the front of your tube and get inside the monitor casing.

MONITOR CARE--PART 3 OF 4

Are you planning to study that detailed spreadsheet first thing in the morning? You may want to make another plan. Monitors need to warm up. Just after they power on, monitors may not display the proper image position, black level, and contrast. So you should postpone fine-detail viewing for a good 15 to 20 minutes after you turn your monitor on.

MONITOR CARE--PART 4 OF 4

Do you stack paper, books, or equipment on top of your computer monitor? You could be shortening its life. Most monitors have vents on top, which circulate the air and cool the inner components. Junk on top of your monitor may prevent the airflow your tube requires. 

While you're there, you might as well vacuum out the vents with the low suction setting on your vacuum. These vents sometimes get clogged with dust.

SHARING WITH THE IMAC--PART 1 OF 2

With the tremendous success of Apple's iMac, the odds are greater than ever that you'll find both PCs and iMacs living together as friends in your office or your home. What can you share between these two platforms? Without the help of an IS department--not a lot. However, there are two things you should be aware of if you find yourself in the company of these two different species of computer. I'll mention one today and the other in tomorrow's tip.

First: Farallon  is currently the only company that offers a phone line-based home networking product that links PCs and iMacs together. It's called  HomeLINE, and it allows you to share files, printers, and an Internet connection.

SHARING WITH THE IMAC--PART 2 OF 2

As I mentioned yesterday, your options are somewhat limited for sharing data between iMacs and PCs. However, it may be to your advantage to leverage your peripheral devices and use them on both your iMac and PC. To do this, focus on USB-based devices. The USB bus comes standard on both iMacs and new PCs. Several USB products--like Entrega Technologies  USB to SCSI Converter--work with both iMacs and PCs. For a list of iMac/PC friendly USB devices, check AllUSB.com.

INTERNET PHONE TIPS--PART 1 OF 3

Whatever happened to the Internet phone idea? Remember the concept of saving money by calling either another computer or an actual phone using your Internet-connected computer rather than a traditional phone? After some initial excitement, the buzz died down. Now we don't hear much about these products. Well, they are still out there and still interesting. With a few helpful hardware hints, you can save some money using these products without sacrificing much in terms of sound fidelity.

First, make sure you have a full-duplex voice-capable modem. Internet phone software like Net2Phone, at

http://www.net2phone.com

will work much like a regular phone if you have such a modem. With a half-duplex modem, the software still functions, but you must click a button when you switch from talking to listening and back again. 

INTERNET PHONE TIPS--PART 2 OF 3

Just as with voice recognition software, you should consider buying your own microphone headset for use with Internet phone products. These products already include a headset in the box (the manufacturer will send you a free one if you download the software over the Web). However, the headsets utilize cheap, low-quality microphones and speakers, and that negatively impacts your calls.

Frequent callers will want to invest in a quality headset from a company like NCT Group at

http://www.nct-active.com/heads.htm

or Shure at

http://www.shure.com

The people you call will thank you.

INTERNET PHONE TIPS--PART 3 OF 3

How fast is your PC? If you have the option, run your Internet phone software on your fastest PC--preferably 266 MHz or better. The audio quality of the call will suffer on 100 MHz or slower systems--you'll hear pauses, hissing, and other annoyances during most calls. If you must run on a slower system, don't run any other applications during a phone call. 

TWO-STEP UPGRADE TO A FLAT PANEL DISPLAY

If you're think of investing in one of those hot new LCD flat panel displays for your desktop, but you can't afford both the display and the special digital graphics board many panels require, check out Hewlett-Packard's Pavilion FX70 15-inch display at

http://www.hp.com

The FX70 supports both regular analog graphics adapters, like the one you undoubtedly already have, and several digital models. You can buy the panel first, and purchase a digital graphics adapter down the road when you've saved up more money.

NEW SCANNER TIPS--PART 1 OF 3

Scanners are cheaper than ever. For as little as $100, you can add one to your computer arsenal. They are no longer just a tool for graphics professionals. For these prices, you can use them for loading images to your personal Web page, digitizing business documents, and even as copiers (combined with your printer).

Many scanners, like Visioneer's OneTouch 8600, offer more than one interface. Contact Visioneer at

http://www.visioneer.com

The 8600, for example, comes ready for a parallel port connection or a USB hookup. If you have these type of choices on your scanner (and your PC is USB-capable), go with the USB connection. It's more flexible than the parallel port and you don't need a pass-through device if you want to use another device (such as a printer) at the same time.

NEW SCANNER TIPS--PART 2 OF 3

Button, button, who's got the button? In an attempt at creating better usability, many scanner manufacturers have placed extra buttons on the tops (or sides) of their scanners. These buttons let you perform various functions (such as copying, printing, or posting an image to an e-mail message) by simply pressing one button. Agfa's SnapScan Touch is one such scanner; see Agfa's Web site at

http://www.agfahome.com

Whatever you do, don't assume that these preprogrammed buttons are your only options for various tasks. By tweaking the scan settings in software, you can tune your scanner for your particular environment. These changes may involve increasing or decreasing the resolution or adjusting the color settings.

NEW SCANNER TIPS--PART 3 OF 3

While a flatbed scanner remains the best choice for most users, you should consider the alternatives before you settle on one. C Technologies' C-Pen 200, for example, is a battery-powered, pen-size scanner designed for digitizing typed text line by line from a book or document. Contact C Technologies at

http://www.cpen.com

With an infrared port transfer, you can quickly send your scanned data to your PC, even directly into a Word document. Consider how you will use your scanner before you buy, and try to find one that best suits your needs.

PROBLEMS WITH POWER CONTROL PANEL SETTINGS

Some computers do not let Windows fully control power management. If you find that changing the Standby, Monitor, or Hard Drive timeout values in the Power Control have no effect, your computer's own power management settings are overriding Windows' settings. Open your computer's power management Setup program and disable any Standby, Suspend, Monitor, or Hard Drive timeout values. After you do this, you should be able to control these settings from the Windows Power Management control panel.

BEFORE YOU UPGRADE--PART 1 OF 4

Sometimes it's obvious when you need to upgrade--you can't play a DVD disk on a CD-ROM drive, for example. Other times, people perform upgrades when their computer just "seems too slow." These less obvious cases always deserve a second look. You may be able to eke a little more life out of your PC by doing a little cleanup and maintenance. There's no need to spend money unnecessarily. Over the next few days, I'll pass along some tips and tricks you should try before you upgrade that older computer.

First, older hard drives are nowhere near the capacity of the latest multigigabyte models. However, your system may be using space very inefficiently, and you might have more room left than you think. Perform a cleanup before you upgrade your hard drive. Remove or archive unneeded files and applications. Then perform a Scandisk-like operation on the drive to reorganize the data at a lower level. Your drive's capacity and overall system performance should improve with just this little bit of maintenance.

BEFORE YOU UPGRADE--PART 2 OF 4

Feel like you need a new modem? If you aren't running with at least a V.90 modem, then you may be right. But at any speed, you want to make sure the modem is running at its full capability. In Windows, be sure to check the Dial-Up Network connection settings for your ISP connection. In Windows 98, for example, you'll find your connection settings under Start/Programs/Accessories/Communications/Dial-Up Networking. Make sure your settings match the upper data transfer limits of your modem.

BEFORE YOU UPGRADE--PART 3 OF 4

A processor upgrade can be expensive and tricky, particularly if you aren't an experienced upgrader. Sometimes, however, it's your only option. With the demands of new software and hardware, processors do become obsolete. However, yours might still have more ooomph than you think. Double-check the performance settings of your operating system. In Windows NT, for example, you'll find them within the Performance tab of the System object in the Control Panel. Make sure you're running your applications at full throttle before you decide to buy a new engine.

BEFORE YOU UPGRADE--PART 4 OF 4

The latest CD-ROM drives offer X speeds that match many computer users' ages, while a few years back the X speeds were more in line with people's shoe sizes. If your PC sports a 6X, 8X, or 10X CD-ROM drive, you may be thinking of upgrading to one of these new 40X drives--but think twice. All CD-ROM titles are still optimized for playback on about a 4X CD-ROM drive. This means you'll notice no improvement in audio, video, or animation when you play back the title on a faster drive. The only time CD-ROM drive speed makes a difference is when you install software or copy files from a CD to your hard drive. In those cases, the CD-ROM drive transfers data as fast as it can.

The real reason to buy a new optical storage drive is to add functionality--for example, you might purchase a CD-R recording drive or a DVD new media drive. In terms of performance alone, odds are your current CD-ROM drive is fast enough.

VENTILATE FOR LONGER PC LIFE

The system fans inside your PC cool off your system's internal components by drawing air in through the front of the PC case and pushing it out through the back. Unfortunately, if you've relegated your PC to the dusty corner beneath a desk, these fans may be doing more harm than good. Whatever you do, don't disconnect or remove the fans--your system needs this air circulation. But for the sake of your PC's longevity, keep the area around your PC free of dust, dirt, and smoke.

NEW SET-TOP OPERATING SYSTEM

If you're on the fence about buying a set-top box for your television, you may just want to sit there a little bit longer. Early next year, you can expect the introduction of a number of set-top boxes running the OpenTV operating system. Open TV will allow you to send email, bank online, and be interactive with TV programming, initially from the Dish Network satellite TV network. You can contact OpenTV at

http://www.opentv.com

KEYBOARD KEY REPLACEMENTS

Keyboard keys break or go missing more often than you might think. If you've ever busted a key on your keyboard, you know how frustrating it can be. Before you buy a whole new keyboard, check into replacing the key itself. Your first stop should be your PC manufacturer (or your keyboard manufacturer, if you purchased it separately). Also try The Key Connection, at

http://www.customkeys.com

In addition to replacement keys, the company also offers colored keys and specially labeled keys to suit your work or applications.

FOOT INPUT

One way to avoid the repetitive stress injuries keyboard and mouse devices can exacerbate is to use your feet. HTH Engineering at

http://www.startstop.com

sells a foot pedal called the Pedal Power that sends keystrokes and mouse button messages to Windows applications. You can customize the two-pedal device to communicate with your software.

PCI SYSTEMS AND WINDOWS 98

If the BIOS configures the video device to use an IRQ and you use the secondary PCI IDE controller in your computer, your video will work only in VGA mode. To load the accelerated Windows 98 driver for your video, disable the secondary PCI IDE controller in the BIOS and the Device Manager (double-click System in Control Panel). An alternative (if the BIOS supports it) is to disable the video device's IRQ.

MICRON M5-PI SERIES (P-60, P-66) AND WINDOWS 98

Before you install Windows 98 on your Micron system, make sure you have the BIOS read/write jumper (W22) set to the read-only position. If you try to install Windows 98 with this jumper in the read/write position, it may cause BIOS corruption. For more information, contact Micron Technologies at

http://www.micron.com

MICRON P90/100 AND WINDOWS 98

Before you install Windows 98 on your Micro system, make sure you have BIOS version N15 or later. If not, you'll experience a number of problems. For more information, contact Micron Technologies at

http://www.micron.com

COLOR INK JET PRINTER TIPS--PART 1 OF 8

Color ink jet printer prices have now dropped so low that even SOHO users can afford them. Lower-end color ink jets range in price from $99 to $400. Depending upon your home or office budget, you might now be able to afford one of these color printers. Busy offices often use a standard black-and-white printer as the office workhorse, since they are usually cheaper to run over the long term due to less expensive consumables, but there may occasions when you wish to use a color ink jet for special color jobs.

Over the next few days I'll pass along some tips to keep in mind about these inexpensive color ink jets. First, with color printers, it's best to consider print quality over speed. Most of us don't print color documents often enough that we can't wait a few extra seconds for them. Don't concern yourself with the pages-per-minute specification (at least the color ppm rating) of your new color ink jet. But do try to get some sample color pages from any ink jet you are considering. Watch for crisp and clear images, little or no color bleeding, and solid, not fuzzy, lines.

COLOR INK JET PRINTER TIPS--PART 2 OF 8

Ink tank issues may be something that black-and-white-only printer users may not have had to contend with in the past. With color ink jet printers, scoping out the ink tank is an important task to do before you buy. Some printers have just one tank that contains all the separate ink colors, while others have small individual tanks so you can replace just one color at a time if you need to. The latter design will save you a lot of money in the long run. You won't need to throw out an entire ink cartridge simply because you've run out of one color. Put ink tank design high on your list of criteria for a color ink jet printer, and have the salesperson of your local computer store show you how the ink tank works on any printer you're considering.

COLOR INK JET PRINTER TIPS--PART 3 OF 8

Did you know that you can buy special ink jet printer paper? The paper is specially designed to provide quality printing without soaking up excess ink. Over the long term, using ink jet paper rather than regular paper with your color ink jet printer will save you money. Just make sure you can use this type of paper with the color ink jet you're thinking of buying. Also, check whether you can buy and use ink jet paper from various manufacturers, not just the one that makes your printer.

COLOR INK JET PRINTER TIPS--PART 4 OF 8

How often do you address envelopes? If you plan to use your color ink jet as your regular office printer, you should take this need into account. Most printers make the standard paper trays (8.5 by 11 inches) very user friendly and easy to access, but when it comes to single-feed envelope slots, there are good and bad designs. Some printers force you to remove the standard paper trays before you can access the envelope slots. Carefully check this feature on any color ink jet you plan to buy.

COLOR INK JET PRINTER TIPS--PART 5 OF 8

Duplex printing is another factor to keep in mind when you shop for color ink jet printers. Some models will print on both sides of a sheet of paper without your intervention. Others--in fact, most of the low-end models--force you to turn the paper over and send it through again when you want to use both sides. If you commonly use duplex printing (or if you just like saving trees), check for duplex printing capability in any color ink jet on your shortlist.

COLOR INK JET PRINTER TIPS--PART 6 OF 8

How is your small office configured? If you have all the PCs in your office connected on a LAN, you might consider a color ink jet that features an Ethernet adapter (or offers one as an expansion option). This way, all the office PCs can access the printer without slowing down the one PC to which the printer is locally attached. Expect to spend around $100 to $150 for an Ethernet printer adapter.

COLOR INK JET PRINTER TIPS--PART 7 OF 8

Some of the latest printers come with multiple interface options, including parallel, serial, and USB ports. They also sometimes support both PC and iMac platforms. This is all good. Because SOHO computing environments often change, you should buy a printer that is flexible and can change along with your setup. Ask whether these interface options come standard with the printer or are optional configurations. The best buy would be a printer that's ready for multiple interfaces and multiple platforms right out of the box.

COLOR INK JET PRINTER TIPS--PART 8 OF 8

Many color ink jet printers include software packages. While this extra software shouldn't be your main concern in shopping for a quality printer, it is a nice extra that you might take into account. Most often, the packages help you format and print Web sites and digital camera images. If a printer includes any software you were actually planning to purchase, you can consider this savings and calculate that into your buying decision.

SMELLING VIRTUAL REALITY

One of your next computer hardware purchases just might be a device
that utilizes your sense of smell. DigiScents, at

http://www.digiscents.com

hopes to bring its digital scent synthesizers to a computer near you
so you can smell e-mail, Web sites, advertisements, DVD movies, and so
on. You can sign up for the beta program now at its Web site.

ZENITH NOTEFLEX 486 DX AND PCMCIA HARD DRIVES

If you're using a PCMCIA hard drive with your Zenith NoteFlex 486 DX system, you must enable 32-bit PCMCIA support to gain access to the drive. To enable 32-bit PCMCIA support, click Start, point to Settings, click Control Panel, and then double-click PC Card (PCMCIA). Follow the instructions on your screen. If you see properties for your PCMCIA socket instead of the PC Card (PCMCIA) wizard, Windows 32-bit support for PC cards is already on. In Control Panel, if you do not see the PC Card (PCMCIA) icon, double-click Add New Hardware to install your PCMCIA socket.

TV OR COMPUTER MONITOR?

Forget those troublesome slot-hogging TV tuner cards! Samsung, at

http://www.samsung.com

will begin shipping its computer monitor/TV SyncMaster 150MP early next year. This 15-inch flat panel TFT has a TV tuner built-in and comes ready for standard video-gear input, picture-picture playback, and of course input from your video graphics board.

MEGAHERTZ EM1144T AND 16-BIT MODEM PROBLEM

There is a known problem with the Megahertz Em1144T modem and Windows 98 whereby this card enabler ignores the default values set for certain parameters. If you experience problems setting up the modem side of the EM1144T card in a real-mode PCMCIA environment, set the COMIRQ and COMBASE parameters explicitly in the Megahertz section of your protocol.ini file.

SAFE SHOPPING ONLINE

In an effort to keep e-commerce moving forward, many companies have spent money just getting out the word that shopping online is safe. Fortunately, some organizations still maintain a healthy dose of skepticism about the brave new world of e-tailers and click-and-mortar businesses. Take the Better Business Bureau, for example. Better yet, browse its online hub at

http://www.bbb.org

where you'll find tips, warnings, and information on real scams currently out there on the Web. If you're planning to buy computer hardware online this holiday season, make the Better Business Bureau your first virtual stop.

CD-RW AND DVD-ROM, THE LATEST COMBO DRIVE--PART 1 OF 3

Expect a new type of combo drive--a CD-RW and DVD-ROM--early next year from Ricoh at

http://www.ricoh.com

as well as Toshiba at

http://www.toshiba.com

and possibly others. Are these products a good buy? Are there caveats you should be aware of? Over the next few days, I'll pass along some tips to keep in mind if you plan to shop for one of these drives.

First of all, price will be a key concern, but neither Toshiba or Ricoh has yet announced the pricing of these combo drives--they only say that the combo will cost less than purchasing CD-RW and DVD-ROM drives separately. Make sure you test this claim yourself by pricing out these drives as individual purchases. Whatever you do, don't pay more for a combo drive than you would pay for two drives.

CD-RW AND DVD-ROM, THE LATEST COMBO DRIVE--PART 2 OF 3

Saving space is always a motivation for buying a combo drive. In the case of the new CD-RW and DVD-ROM combo drives, you can save an extra drive bay by buying a combo drive instead of getting two separate drives.

But don't try to take this space-saving concept too far. For example, don't replace your current CD-ROM drive with a new combo drive unless the CD playback specifications (or better yet, actual side-by-side performance tests) indicate that the combo drive is as fast as or faster than the drive you currently own. Early reports say combo drives will play CD-ROMs at 24X speed. So if your current CD-ROM drive is 24X or faster, consider just adding a combo drive to your system rather than replacing your installed drive.

CD-RW AND DVD-ROM, THE LATEST COMBO DRIVE--PART 3 OF 3

Even on the eve of the 21st century, DVD-ROM drives still remain a questionable purchase. Buying a combo drive that includes a DVD-ROM drive is also a questionable purchase. If you're into watching movies through your computer, you can't go wrong with DVD. But just about anything else--games, education, reference titles, kid's software--is still more plentiful on CD than on DVD. Blame it on new technology and the additional cost of content and production for DVD-ROM disks.

If you feel like gambling that the amount of non-movie DVD-ROM titles will increase, a combo drive is probably a reasonable purchase. If, on the other hand, you're into saving money, consider buying a single-purpose CD-R/CD-RW drive instead.

UPGRADE YOUR SOFTWARE TO IMPROVE YOUR HARDWARE

Some hardware peripherals, like scanners and CD-R drives, rely heavily on software. In some cases, you can improve the feature set and even the performance of your hardware by upgrading its driver software. 

Take, for example, a scanner you use for scanning and converting documents into a word processor-ready format. One easy way to get better OCR capability is to upgrade your OCR software. Caere Corp at

http://www.caere.com

now offers a new edition of its OmniPage Pro software (version 10) that uses a new OCR engine, making for better character recognition.

Just make sure the software you plan to buy or download supports the hardware you already own.

AUDIO ENHANCEMENTS--PART 1 OF 3

Feeling dissatisfied with your computer's audio, but don't feel like spending the money on new gear? Check out the Wowthing at

http://www.wowthing.com

This $30 box increases the height and width of the audio image coming from your sound card, using technology from SRS Labs. Basically, it makes small speakers sound bigger.

AUDIO ENHANCEMENTS--PART 2 OF 3

Have you sampled the wonders of attaching audio files to your e-mail messages? Since most of us talk faster than we can type, you can pass on a lot more information via recorded voice messages you attach to outgoing e-mail. Now Altec Lansing at

http://www.alteclansing.com

offers a device that helps you create, attach, and listen to voice files in e-mail. It's called the ABA2020 VoicePod, and it has a built-in speaker and microphone, as well as Record, Playback, and Attach function buttons.

AUDIO ENHANCEMENTS--PART 3 OF 3

The adjective "flat" doesn't just apply to the latest monitors. Labtec at

http://www.labtec.com

has announced the LCS-2418, a three-unit computer speaker setup that includes two flat satellite speakers you can mount on your monitor, hang on your wall, or place on your desk. The $99 LCS-2418 also features a wood-trimmed subwoofer unit. Look for the LCS-2418 in February 2000.

ANOTHER WIRELESS CONNECTION

Acer America at

http://www.acer.com

has announced that a USB version of its WarpLink wireless home networking products (now available in ISA card plus ISA card and ISA card plus PC Card versions) will ship in the first few months of 2000. The WarpLink connects two PCs and allows you to transfer files, share an Internet connection, and play games between the networked systems.

ONE KEYBOARD, MOUSE, AND MONITOR RUNNING MULTIPLE PCS

Here's a new way to save space on your crowded desk--use a keyboard, video, and mouse switch that lets you control more than one PC with only one keyboard, one monitor, and one mouse. IOGear's MiniView performs this function, and there's even a model that lets you control both PCs and Macs off the same switch. Check it out at

http://www.iogear.com

TIPS FOR HIGH-SPEED INTERNET ACCESS--PART 1 OF 5

It's still true that high-speed Internet access (DSL and cable modem) is not available in all areas. Telecom and cable companies continue to roll out service in different parts of the country, usually beginning with the major cities and spreading out to the suburbs.

To run a quick check on whether high-speed Internet access is available in your area, go to GetSpeed.Com at

http://www.getspeed.com

Enter your address and GetSpeed will tell you what deals are available and how much they cost.

TIPS FOR HIGH-SPEED INTERNET ACCESS--PART 2 OF 5

You'll want to inquire about both installation and setup costs before you sign on any dotted lines for high-speed Internet access. Both of these costs can be steep. Look for bargains that reduce or drop the price of installation altogether. Also, compare the monthly costs of DSL and cable Internet service and see how they stack up.

TIPS FOR HIGH-SPEED INTERNET ACCESS--PART 3 OF 5

Make sure you go over the minimum system requirements you'll need for high-speed Internet access. The details may include your computer make and model, the processor type and speed, the amount of RAM your system contains, and whether you have an Ethernet adapter card or open card slots in your system. You may find you need to upgrade a component or two before you can use a particular type of high-speed Internet service.

TIPS FOR HIGH-SPEED INTERNET ACCESS--PART 4 OF 5

When you're ready to order your DSL or Internet cable line, it's a good idea to ask about installation scheduling. Sometimes customer demand swamps high-speed Internet access services. They may inform you that there's a four- or six-week wait before technicians can come by and set up your system. Notice of a lengthy delay may be a reason for you to investigate another service provider, if you have that option.

TIPS FOR HIGH-SPEED INTERNET ACCESS--PART 5 OF 5

Whether you use a DSL or a cable modem, your connection to the Internet is always on. What this really means is that you are part of an Ethernet network that doesn't require you to dial in. In this type of computing environment, you should seriously consider the resulting security issues. Normally, with DSL or cable modem services, the installation technicians set up your system so that you share file and print capability on your system. This means others on the same network can look into your PC, open your files, and browse through your data.

To help protect yourself against unwanted access, talk to your service's network administrator and set up your system so it doesn't share file and print services.

MODEM NEWS--PART 1 OF 4

Have you put off upgrading that old 33.6-kbps modem? Don't wait any longer. Some modem makers, like Zoom Telephonics, have set a final deadline for their free upgrades to 56 kbps or V.90. Contact your modem manufacturer or at least browse its Web site if you're still chugging along at 33.6 kbps.

MODEM NEWS--PART 2 OF 4

With all the options for connecting to the Internet (DSL, cable modem, ISDN, standard phone line), it's hard to determine exactly what hardware you need in your small office or home office. Xircom now offers an interesting solution called the PortStation. This customizable box can include any combination of modems, as well as USB ports, Ethernet adapters, and more. Check the Xircom Web site for more details.

http://www.xircom.com

MODEM NEWS--PART 3 OF 4

You don't have to miss all your phone calls when you're online anymore. Zoom Telephonics now offers a feature it calls Channel 2 on its modems. Channel 2-equipped modems either hang up your Internet connection when a call comes in (this is suggested when you're waiting for very important calls), or make an alert sound and offer you the option of taking the call or continuing to surf. Other modem makers offer similar features on their latest models.

MODEM NEWS--PART 4 OF 4

Some new desktops, such as Compaq's Presario 5900Z, sport DSL/56-kbps combination modems. That way, you can choose either a DSL or a standard phone line connection to the Internet. Check for enhanced modem options on any new desktop you are considering. Contact Compaq at

http://www.compaq.com

LEARNING FROM THE NEW IMAC--PART 1 OF 4

After the first iMac from Apple, at

http://www.apple.com

appeared, it didn't take long for PC manufacturers to begin copying the stylish design and colorful flare. They got the message--personal computers don't have to be boring to sell.

However, now Apple has updated the iMac. The new versions are called the iMac DV and iMac DV Special Edition. These models have the unique style of the original, but they also include interesting hardware updates PC makers and hardware upgraders alike should be aware of. As an upgrader, you might want to look for some of these features when you go shopping for your next PC. Who knows, they might just be available.

First, how about a little door in the case just for upgrading RAM? RAM upgrades are one of the most common for PCs. The new iMacs have a little door on the back that swings open, allowing you to insert more RAM DIMMS easily without opening up the whole case. Wouldn't this be a nice feature to see on a PC?

LEARNING FROM THE NEW IMAC--PART 2 OF 4

PC makers continue to force PC users to squirm around the back of the system unit just to plug in USB devices, phone lines, Ethernet cables, and such. The new iMacs have a plate on the right side of the unit sporting all the ports, including FireWire, USB, Ethernet, and modem ports. These ports are easy to reach from the front of the iMac, even if you're sitting down. Look for this feature the next time you go shopping for a PC.

LEARNING FROM THE NEW IMAC--PART 3 OF 4

How many times has the sliding tray of your PC's CD-ROM/DVD-ROM drive gotten in the way? This tray bumps my leg or slams against my other computer equipment just about every other day.

The new iMac comes with a slot-loading DVD-ROM drive. Disks slip easily in and out of the drive and there's no tray to bother with. On your next system, or simply your next optical drive upgrade, look into a slot-loading drive. Your shins will thank you.

LEARNING FROM THE NEW IMAC--PART 4 OF 4

PC makers still don't make keyboards as useful as they could be. The new iMac (just like the original) comes with a USB keyboard. It has two USB ports on it (most people use one for the mouse) in the upper right and left corners. This is incredibly useful for USB devices you just want to plug in for a few minutes, such as a removable storage drive or a digital camera. The iMac's keyboard also lets you turn the system unit on and off with a special button. Look for these convenient features the next time you shop for a PC.

EXCITING NEW HARDWARE--PART 1 OF 3

Several cutting-edge hardware products out there right now are well worth talking about. Over the next few days, I'll mention a few of them and tell you why you should know they exist.

First, photographers should take note--Nikon at

http://www.nikonusa.com

now sells a PC-based film scanner called the Super CoolScan 2000 for around $2000. It scans 35mm film in slide or strip formats at an optical resolution of 2700 dpi. That's over four times the detail you would get with a standard 600-dpi color scanner. A film scanner such as this helps pro-level photographers put off that expensive professional digital camera purchase (which starts at around $15,000). Using the CoolScan 2000, you can scan in your traditional film and process it just like a digital image taken with a multimegapixel digital camera.

EXCITING NEW HARDWARE--PART 2 OF 3

Who needs a bookshelf to store CDs and DVDs? Escient now sells a DVD/CD-ROM jukebox called the PowerFile C200 with a 200-disc capacity; see

http://www.dvdchanger.com

The $1499 Powerfile C200 sports two DVD-ROM drives, which also play CD-ROM discs, and it connects to your PC via a FireWire connection. A jukebox of this sort is a great way to keep all your disks quickly and easily accessible.

EXCITING NEW HARDWARE--PART 3 OF 3

Set your inner artist free! Wacom at

http://www.wacom.com

now sells USB-interface graphics tablets. Its Intuos pen and tablet sets come in five sizes ranging from 4 by 5 inches up to 12 by 18 inches. The hot-swappable USB connection lets you plug in the device and go, without the usual tablet installation hassles. The pressure -sensitive pen reads up to 1024 different levels of pressure, which translate into lighter or darker brushstrokes. The Intuos is both Mac and PC compatible.

SHOPPING FOR AN INTERNET PC--PART 1 OF 3

PC makers are scrambling to come up with the next big thing. With all the competition driving prices lower and lower, PC computer manufacturers are no longer making much profit selling standard systems, so they're brainstorming like mad to come up with new and interesting products to entice consumers.

One avenue many PC makers are taking is production of Internet or Web-ready PCs, such as Dell's WebPC. These small, futuristic-looking systems are popping up all over the marketplace. Over the next few days, I'll pass along some tips in case you are shopping for one of these new systems.

First, check the price. If systems like Dell's WebPC at

http://www.webpc.com

are an indication, you'll pay a premium for the easy setup, stylish designs, and all-in-one-box construction. If you priced a similarly configured (meaning processor speed, RAM amount, hard drive size, and so on) traditional PC, you'll generally find it's the same price or cheaper than the Web-ready PC. You'll have to decide for yourself if futuristic styling is worth extra money.

SHOPPING FOR AN INTERNET PC--PART 2 OF 3

Before you buy one of the new Internet PCs on the market, investigate the Internet service contract that comes with it. Most of these new Web-ready PCs include ISP service as part of the deal. These contracts often require multiyear commitments--and you might have to pay a special fee if you decide to cancel early.

Compare and contrast these contracts with those from other ISPs. You may find the contract the Internet PC includes isn't such a bargain.

SHOPPING FOR AN INTERNET PC--PART 3 OF 3

Many of the new Internet PCs come with a very small system unit--much smaller than a standard PC's. While these small-footprint PCs are great for saving space on the top of your desk, they aren't so easy to upgrade. You'll find few (if any) card expansion slots. And most offer no expansion bays for extra internal hard drives, optical storage drives, or removable storage drives.

Before you buy a Web-ready PC, ask a salesperson about its upgrade path. If there isn't one, you might want to consider a traditional PC instead.

THE END OF ISA IS NEAR--PART 1 OF 5

According to reports, several PC makers should begin phasing out ISA expansion slots from their new PCs this year. New card-based products generally use the more efficient PCI bus, but ISA slots have lasted this long because of legacy hardware support. Unfortunately, the often-unused ISA slots have been taking up valuable space inside PC system units, and PC makers want to use that space for other purposes--or perhaps just slim down the PC case altogether. Over the next few days, we'll mention some ways in which the hardware upgrader should prepare for the death of ISA.

First, ask your salesperson about ISA slots in any new PC that you buy this year. Don't just assume they will be there as in the past. It's doubtful that PC manufacturers will trumpet this change to the PC configuration. If you're shopping online, check the complete specification sheet, which should describe the number and type of card slots.

THE END OF ISA IS NEAR--PART 2 OF 5

With the end of ISA drawing near, it's time to survey your current hardware. Open up your PC case and determine how many of your card-based products use the ISA bus. Your PC's documentation should show you what the ISA slots look like. Make a list of all your ISA hardware and then consider which products you might want to use in a new PC you purchase this year. If you have no ISA products you want to move to a new system, then you have no worries. If you do have ISA hardware you want to take along, make sure any new system you buy offers ISA slots.

THE END OF ISA IS NEAR--PART 3 OF 5

If you don't see any ISA slots listed in the specification of a new PC you're considering, and you need them to support certain hardware, ask a salesperson if the store offers custom PC configurations. Some PC makers may assist customers by offering special ISA slot riser boards that snap in and sit above the motherboard. In general, any special customization costs extra, and these ISA riser boards probably will as well.

THE END OF ISA IS NEAR--PART 4 OF 5

One way to manage the death of ISA is through networking. If you use ISA-based products but your new PC has no ISA slots, consider building a very small network (of maybe only two computers). Most networking hardware lets you share devices (printers, scanners, and drives) between PCs. Thus, instead of junking your old PC, just network it to your new system and use it as a device station. The latest SOHO networking products let you connect two PCs for about $100.

THE END OF ISA IS NEAR--PART 5 OF 5

Since manufacturers are phasing ISA card slots out of new computers, it makes sense to avoid ISA products whenever you buy new card-based hardware. You'll still find some ISA products on store shelves because some hardware makers simply haven't built new card designs based on the alternative data buses. If you find yourself interested in a particular ISA product, contact the manufacturer and ask when it plans to come out with a PCI-based version of that product. Generally, the answer will be very soon--and you may only have to wait a few weeks, if at all, for the newer version.

NEW LIFE FOR PROCESSOR UPGRADES

Small office/home office networking products are generating a new interest in processor upgrade chips, such as Intel's Overdrive chips  and Kingston's TurboChip products. Over a small network, you can leverage slower PCs as extra stations for Internet access, game playing, and printer stations. So instead of tossing out that ancient PC, consider bringing it back to life with a chip upgrade. You don't need to upgrade it to today's speed standards--just make it fast enough to take advantage of your network. 

GRAPHICS BOARD TIPS--PART 1 OF 5

A gap is widening between those who have ordinary PC graphics boards and those with high-performance graphics boards. In the old days, business users and gamers generally used the same type of graphics boards. But today, the high-end boards gamers and video editors use come with much more memory, extra features, and a completely different chipset compared to boards that target typical Windows users. Over the next few days, we'll mention some of the details you'll need to bridge the graphics board gap.

First, almost all the new high-end graphics boards use the AGP ( ccelerated Graphics Port) interface, not the PCI bus. If you decide you need high-performance graphics, first determine if your PC supports AGP.

GRAPHICS BOARD TIPS--PART 2 OF 5

Extra memory means better performance. Does this sound familiar? Of course, this statement is true regarding your PC's RAM, but now it's also true for your graphics board. These days, high-performance graphics boards come with 16MB to 32MB or more of memory. In general, gamers report that you'll notice the improved performance as you upgrade to more memory, even just a jump from 16MB to 32MB. If gaming is your passion, decide if running 32MB of memory on your card is within your budget. Regular business application users don't have to play this upgrade game--they only need 4MB or 8MB on their graphics boards.

GRAPHICS BOARD TIPS--PART 3 OF 5

With gaming, the hardware often runs ahead of software. Thus you'll often find that the games you own (or even those you buy new off the store shelves) don't take advantage of the 3D processing technology and the improved performance on your new graphics board. If you purchase a high-end graphics board, check with the software maker about the specifications for its software, and ask specifically whether that software takes advantage of the power in your particular graphics board. You might want to choose one game over another if it leverages the capabilities of your new graphics board.

GRAPHICS BOARD TIPS--PART 4 OF 5

TV-tuning capability remains a specialized feature that only a few companies offer on graphics boards. This means if you want to watch TV over your computer, you must search for a board that offers the capability. Currently 3dfx , ATI, and Matrox  all offer TV-tuner cards.

GRAPHICS BOARD TIPS--PART 5 OF 5

Anyone who owns a high-performance graphics board must check regularly for driver updates. New drivers, offered after the boards hit the market, often fine-tune their performance. You'll also find drivers to support new operating systems, such as Windows 2000. However, keep in mind that new drivers sometimes have bugs, so make sure you know how to return to your old driver before you install a new driver--in case you run into an emergency.

MOBILE COMPUTING TV TO GO

Up until now, most TV tuner products have been limited to the desktop, and most require adding an extra board into your PC. Lifeview now sells a USB-interface TV tuner that comes with everything you need to watch TV over a notebook computer or a desktop computer. Its USB Life TV sports an antenna and built-in speaker so you don't need to attach extra cables to the device. The Life TV also accepts video input from VCRs, camcorders, and desktop 

cameras.

ADD NEW HARDWARE MOTHERBOARD INCOMPATIBILITY

Windows 98's Add New Hardware tool in the Control Panel can make certain systems hang and eventually lock up. Microsoft says Window 98's incompatibility with certain (unspecified) motherboards may cause this Plug and Play detection problem. If you are experiencing these problems, Microsoft recommends upgrading your motherboard's BIOS from the manufacturer's Web site.

SCANNER TIPS--PART 1 OF 5

Color scanners are cheaper than ever. Now you can pick one up for as little as $100. Over the next few days, I'll pass along some tips that should help you choose among these inexpensive peripherals.

First, don't consider the ENHANCED resolution specification. Instead, look at the OPTICAL resolution spec, which should be 600 dpi (dots per inch) or higher for a quality scanner. Enhanced resolution is simply a software-based image process for adding detail to a scanned image. Unfortunately, most of the time these enhancement algorithms don't work very well. Besides, most image-processing applications perform this function for you, so you don't need your scanner to do any enhancing.

CHANGES IN WEB TV--PART 1 OF 5

Not had a briefing on WebTV lately? The products and services of WebTV, at

http://www.tivo.com

first made this concept a reality, but their products don't offer Web access capability.

CHANGES IN WEB TV--PART 2 OF 5

WebTV's interactive programming allows you to browse Web sites related to the TV shows you watch. WebTV's picture-in-picture capability lets you browse them while you watch the show. You can also search updated TV listings, set reminders for shows, and even have WebTV program your VCR to record shows you don't want to miss. All of these features are new to WebTV; the original service was really only a way to browse the Web using your TV as a monitor. Now the service is trying to leverage its connection to television.

CHANGES IN WEB TV--PART 3 OF 5

One of the original complaints about WebTV was local access numbers--the service wasn't available in all areas. Well, it still isn't, but Microsoft has attempted to solve the problem by allowing you to use other ISPs and their local service numbers to gain access to the WebTV service. Because you'll be paying the monthly service bill of another ISP, WebTV will discount your WebTV service $10 per month if you connect in this manner.

CHANGES IN WEB TV--PART 4 OF 5

In the beginning, you could only get WebTV in the United States. Now Microsoft has expanded the service to Canada and Japan. The WebTV site, at

http://www.webtv.com

offers links to the WebTV home pages for both of these countries. In the United States, you can buy a WebTV Internet Receiver from Philips Magnavox, Sony, RCA, Mitsubishi, or Samsung, but for Canada only Sony currently makes a compatible device.

CHANGES IN WEB TV--PART 5 OF 5

Initially, Sony sold its WebTV Internet Receiver only in stores, but now you can purchase the product through Sony's Web site at

http://www.webtv.com

and send it in for the free two months' service.

HARDWARE TIPS FOR A WINDOWS 2000 UPGRADE--PART 1 OF 5

Windows 2000 has finally arrived. As with all new operating system upgrades, you should perform several preparatory steps before you start the installation. Over the next few days, these tips will cover the steps that relate to hardware.

First, if necessary, upgrade your hardware to achieve the RECOMMENDED system requirements for Windows 2000--not just the minimum. Windows 2000 will run incredibly slowly if your system only meets the minimum level requirements. This means your processor should be at least 133MHz, and preferably 166MHz; your RAM amount should be at least 64MB, and you should have 1GB of free hard disk space on your hard drive. If you need to upgrade your hardware, do so BEFORE you upgrade to Windows 2000. Don't wait until after the OS upgrade--your upgrade will go much more smoothly on a proper hardware configuration.

HARDWARE TIPS FOR A WINDOWS 2000 UPGRADE--PART 2 OF 5

Investigate your BIOS before you upgrade to the Windows 2000 operating system. An older system BIOS will likely only support the older APM (Advanced Power Management) power management specification. Windows 2000 does support APM, but it also supports the newer ACPI (Advanced Configuration and Power Interface) specification, which lets you slow down or turn off individual devices in order to conserve battery power. Notebook computer users, in particular, would benefit from using ACPI. If you find your BIOS does not support ACPI, contact your PC manufacturer on the Web or over the phone and ask about a BIOS upgrade.

HARDWARE TIPS FOR A WINDOWS 2000 UPGRADE--PART 3 OF 5

Are your computer's internal and external devices ready for Windows 2000? Never assume they are, even if you have relatively new components. Browse the Windows 2000 Hardware and Software compatibility section of Microsoft's Web site at

http://www.pcworld.com/r/tw/1%2C2061%2Ctw-hu0229y%2C00.html

You can search for your hardware in the compatibility list that's available on the site, or you can download the free Windows 2000 Readiness Analyzer utility, which investigates your system and reports any known hardware or software compatibility issues.

HARDWARE TIPS FOR A WINDOWS 2000 UPGRADE--PART 4 OF 5

Before you upgrade your operating system to Windows 2000, be sure to perform a COMPLETE BACKUP. Unlike the Windows 98 upgrade, Windows 2000 doesn't give you the option of returning to your original setup if you decide for some reason you don't like Windows 2000. Thus, you need to create this emergency exit for yourself. Use tape, CD-R discs, or some other removable storage medium and perform a complete system backup. Also, make sure you have a properly configured bootable system disk so you can boot from it and access your backup data. With a full backup on standby, Windows 2000's hour-long installation procedure won't seem quite so stressful.

HARDWARE TIPS FOR A WINDOWS 2000 UPGRADE--PART 5 OF 5

Finally, round up the new Windows 2000 drivers for your devices before you upgrade. At this point the manufacturers of most graphics cards, sound boards, modems, and other devices offer Windows 2000 drivers. Make sure you have already downloaded the new drivers or know where you can obtain them over the Web. Windows 2000 often functions with default drivers, but you will probably see better performance using drivers specifically designed for the OS.

LARGE-FORMAT INKJET

Inkjets have dropped dramatically in price over the last two years. Now, for $100 to $400, you can buy a quality inkjet printer.
Unfortunately, until very recently, those users who needed to print on large-size paper still had to go with the more expensive laser printers, because all the inexpensive inkjets operated only on the standard 8.5-by-11-inch format.

Epson saw this as an opportunity. Its new Stylus Color 1160 prints on paper up to 13 inches by 19 inches, or on banners with a maximum length of 44 inches. Visit Epson at

http://www.epson.com

MICROPHONE TIPS--PART 1 OF 5

Does your computer listen? More and more computers now ship with built-in microphones or headset microphones as well as voice recognition, voice memo, and video teleconferencing software. Over the next few days, we'll pass along some tips for getting the best performance while dictating, recording, or conferencing.

First, carefully read over the documentation that ships with your voice-related software. You'll want to pay close attention to sound board compatibility listings and settings. Voice packages often work best with certain sound cards and sometimes have known problems with other cards. Check to make sure your card works well with your voice package and is set correctly to get the best performance.

MICROPHONE TIPS--PART 2 OF 5

Microphone positioning is crucial to voice recognition and high-quality voice recording. An excellent microphone can make a horrible recording if worn incorrectly. Avoid breath sounds by placing your mike off to the side of your mouth, not directly in front. Never talk with the microphone directly against your lips; there should always be a small gap between your mouth and the mike.

For other positioning tips, read the documentation of the software package that came with your mike. Often you'll find a diagram showing the proper mike positioning for best performance.

MICROPHONE TIPS--PART 3 OF 5

How noisy is your work environment? If you encounter more than minimal chatter and machine noise, it may affect the quality of your voice recording or recognition. Read your software's documentation on what to do (adjust audio settings, calibrate your microphone) to compensate for unusually high background noise.

Also, once you've made software adjustments, take note whenever there is a change in your environment. If your voice software is set to handle a high level of background noise, it might not function well in periods without any background noise. Above all, try to situate your computer in an area where the level of background noise is constant.

MICROPHONE TIPS--PART 4 OF 5

Don't assume that knowing how to talk means you know how to talk to a computer. Voice recognition experts say there is an art or craft to dictating to a computer. Enunciation, volume, and pace are all-important factors in attaining high levels of voice recognition. Your software's documentation should have some information about cultivating the skill of dictating. Practice the techniques until you've mastered them.

MICROPHONE TIPS--PART 5 OF 5

If you have a little extra money to spend on your voice setup, check into a wireless microphone. Very few voice-based software packages ship with a wireless mike in the box because of the added expense. However, for $200 to $400 you can purchase a high-quality microphone. A wireless device frees you up from your computer so you can walk around the room, even while talking. Most people find they get more use out of a wireless mike than a standard microphone headset.

MONITOR SHOPPING TIPS--PART 1 OF 4

Would you like to use your computer monitor for multimedia presentations, in addition to using it for your regular desktop work? Shop for a monitor that accepts video inputs from VCRs, camcorders, and other audiovisual devices. One example of a monitor with this capability is Samsung's SyncMaster 570p Plus TFT. The 570p is a 15-inch LCD flat panel display that features both composite and S-Video input. Check it out at

http://www.samsung.com

MONITOR SHOPPING TIPS--PART 2 OF 4

Is flat a good thing? When you head to the store, you'll find both LCD flat-panel displays and flat-screen CRT monitors. You may wonder if flat screens make a difference in terms of image quality, compared to the traditional curved screen of older CRT monitors.

In a word, yes. For decades, CRT tubes were curved out of necessity, not because of a design choice. The electron gun technology used for many years required a curved tube front, in order to position the internal gun equidistant from every point on the screen. Unfortunately, this curvature slightly distorts the image for the viewer. We've all just gotten used to it over time.

However, a flat screen does present the image without distortion. Thus, if you work in graphic, video, or art production, you may want to spend the extra money on a new flat CRT monitor or a LCD flat-panel display.

MONITOR SHOPPING TIPS--PART 3 OF 4

Some monitors offer an extra USB hub integrated into the monitor case, and you may ask why. Good question--this feature costs extra money, but really has nothing to do with your monitor. Monitor makers started including USB hubs as a space saver for cramped computing environments (so that the hub unit doesn't take up space in its own separate box).

However, if you don't use USB devices or you don't require any additional USB ports or hubs, you should forgo a USB-ready monitor and save the extra money.

MONITOR SHOPPING TIPS--PART 4 OF 4

Another strange feature of modern monitors is the integrated speaker set. Like the USB hubs (mentioned in the last tip), integrated speakers are only a space-saving convenience. However, you may find that the speakers aren't any good and you're stuck with them; only a few monitors allow you to detach and remove the speakers from the monitor case. In addition, if you ever decide to upgrade to surround-sound speakers or to a set that includes a subwoofer, you may find the integrated speakers take up valuable space on your desk. Only consider integrated speakers if you're very space conscious. Most users should purchase speakers separately.

OPTICAL RECORDING DRIVES--PART 1 OF 4

While you can find CD-RW drives in a USB interface, these drives generally aren't as fast in recording and playback as the EIDE and SCSI interface CD-RW drives. Drives like HP's external SCSI CD-Writer Plus 9210e (www.hp.com) can play CDs at 32X, write CD-R media at 8X, and record CD-RW discs at 4X. So if you feel the need for recording speed, look into an EIDE- or SCSI-based optical drive. You will have to deal with a little more installation hassle with an EIDE/SCSI drive than you would with a USB drive, but in terms of performance you'll find it's worth the extra effort.

OPTICAL RECORDING DRIVES--PART 2 OF 4

The key difference between CD-RW and DVD-RAM optical recording drives is storage volume. Like CD-R media, CD-RW discs have an upper limit of 650MB. With DVD-RAM, on the other hand, you can store up to 5.2GB on a double-sided disk. However, you'll pay handsomely for the extra storage DVD-RAM offers. Blank DVD-RAM disks cost around $40 apiece,
whereas blank CD-RW discs cost only about $2. On average, you'll pay about 50 cents more per megabyte for DVD-RAM media than for CD-RW.

OPTICAL RECORDING DRIVES--PART 3 OF 4

The recording software that used to accompany optical recording drives was a nightmare--often too complicated and frustrating to use. Fortunately, the last couple of years have seen major improvements. Now even recording novices can quickly make a CD-RW or DVD-RAM recording with just a few clicks of the mouse.

You'll also notice that the MP3 music craze has had an effect on recording software. Many CD-RW drives come with packages that help you download and store MP3 files from the Internet as well as create your own music discs.

OPTICAL RECORDING DRIVES--PART 4 OF 4

You can save around $100, sometimes a little more, by opting for an internal CD-RW or DVD-RAM drive rather than an external drive. The extra casing and shielding costs more to manufacture, and the drive makers pass this cost onto the consumer. If you have a spare drive bay and you aren't concerned with using your recording drive on more than one PC, buy an internal drive.

Consider the following issue, however. You may need to use one drive to archive the data of several systems you don't have networked, or you may want to share DVD-RAM data between two nonnetworked systems, one of which doesn't have a DVD-RAM drive--they are still fairly uncommon on PCs. In that case, look for an external drive. This will let you quickly detach the drive from one PC and reattach it to another.

PC REMOTE CONTROL

A mouse makes a difficult tool for controlling a PC-based presentation. You still have to use even wireless mice in close
proximity to a PC, so presenters often find themselves standing between the audience and the PC screen.

Enter Interlink Electronics' RemotePoint RF, a radio-frequency PC remote control that lets you stand up to 100 feet away from the PC you are controlling. The RemotePoint features mouse controls, forward and backward slide buttons, and an integrated laser pointer.

http://www.interlink.com

SCANNER TIPS--PART 2 OF 5

Universal Serial Bus seems to be the hot new interface for scanners, and for flexibility and ease of installation, you can't beat USB. However, if scanning speed is important to you (that is, you work in an art department), you might consider going with a faster interface like SCSI. In terms of data transfer, SCSI outpaces USB. With large, high-resolution scans, you'll notice the speed difference.

SCANNER TIPS--PART 3 OF 5

Believe it or not, the internal scanning element used to digitize your images can make a big difference in the quality of your scans. Currently, two distinct types of elements are used in scanners--CCD (Charge Coupled Device) and CIS (Contact Image Sensor). In general, CCD elements make for clearer and sharper scanned images, even if the material you are scanning is uneven or textured. However, CCD elements are usually larger than CIS elements and also slightly more expensive than CIS elements. If you are choosing between CCD and CIS for a pair of scanners, however, CCD is generally worth the few extra dollars.

SCANNER TIPS--PART 4 OF 5

Scanner usability has improved dramatically. Many now offer one-button scan features that let you digitize images quickly and easily. Even so, you should still thoroughly investigate the scanning software that comes with your scanner. You will almost certainly need to adjust resolution, contrast, and brightness settings at some point, so make sure the software is easy to manipulate.

SCANNER TIPS--PART 5 OF 5

If you will be digitizing documents for use in your word-processing application, definitely investigate the optical character recognition software that comes with your scanner. Unfortunately, in low-end scanners (costing around $100), the OCR software is usually a light version of a more full-featured package you would need to purchase separately. Still, you should shop around for the best OCR package that's bundled with a scanner on your list. Unless you frequently digitize documents, you may not need to purchase a separate OCR package.

BIG HARD DRIVE

You have many choices for extra storage: you could consider removable storage devices, virtual storage from an Internet company, a CD-RW drive, adding a second hard drive, buying an external USB or FireWire hard drive--or you could just buy one of the biggest hard drives on the planet.

IBM's new DeskStar 75GXP, available at

http://www.ibm.com

features 75GB of storage. Who needs archiving when you have that much space?

BLUETOOTH FOR THE DESKTOP--PART 1 OF 3

Bluetooth, which you can read about at

http://www.bluetooth.com

is a wireless communications standard that will allow handheld devices such as PDAs and cellular phones to interact over a close-range radio network. It will appear on handheld devices from a number of manufacturers by the end of this year.

If you're a desktop PC user, though, don't think that Bluetooth (with its focus on handheld devices) has nothing to offer you. Bluetooth technology will also be available to desktops, although perhaps not until early 2001.

One potential advantage of a Bluetooth-enabled desktop is the ability to synchronize data between the home system and a Bluetooth-capable handheld device. For example, you'll be able to keep your contact database up-to-date by syncing your desktop and PDA, without any need for cables or a cradle attachment.

BLUETOOTH FOR THE DESKTOP--PART 2 OF 3

Another Bluetooth desktop solution companies are plotting is the wireless file-transfer connection. Using Bluetooth without cables or a traditional LAN, you'll be able to send files between desktops located within 10 meters of each other. You might also find this capability useful for multiplayer gaming.

BLUETOOTH FOR THE DESKTOP--PART 3 OF 3

Bluetooth-enabled desktops will work as Internet gateways for handheld devices within conference rooms and other meeting areas. Initially, Bluetooth add-on products will enable this functionality, making desktops capable of sending and receiving data via the Bluetooth radio frequency. A little farther down the road, desktop systems will fully integrate Bluetooth technology.

COMPARE MOTHERBOARDS ONLINE

Thinking about building your own PC? The first thing to start with is the motherboard; you'll build everything from the motherboard's foundation. For a quick introduction to motherboard shopping, browse MotherboardsDirect at

http://www.motherboardsdirect.com

and Motherboards.com at

http://www.motherboards.com

You'll need to pick the features of your board, including the CPU socket type, number of ISA and PCI add-in board slots, form factor, and other things. Generally, motherboards cost $70 to $200.

COMPUTER TRENDS--PART 1 OF 4

Acer has entered a new era in PC security. While most PC manufacturers still concern themselves with "soft" attacks from computer viruses or Internet hackers, Acer worries about people getting physical with your PC. Its AcerPower 8600 business systems now come equipped with chassis intrusion alarms. If someone tampers with your PC, it can sound the alarm--or transmit a message to your IS manager via remote management software.

http://www.acer.com

COMPUTER TRENDS--PART 2 OF 4

Are you outfitting your small business with desktop PCs? Double-check the configuration of the systems you plan to purchase. Many PC makers currently configure business PCs with both a LAN adapter and a modem. However, in many offices this configuration is overkill. When connected via LAN, PCs already enjoy all the benefits a modem connection would offer, such as Internet connection and remote access. In some circumstances, you need both a LAN adapter and a modem, but be aware of this trend in case you don't. You may save a few dollars by having your PC maker build your systems without one of these components.

COMPUTER TRENDS--PART 3 OF 4

For home systems, almost all PC makers include a set of external stereo speakers. However, depending on the quality, this extra may not be such a good deal. If you aren't familiar with the brand and quality of speakers included in a PC bundle you're considering, ask the PC vendor if you'll save any money by eliminating the speaker set. Chances are you can purchase a higher-quality set of speakers separately for the same amount of money. As always, try to get a demonstration of the exact configuration you want to buy and listen carefully to the quality of the speakers.

COMPUTER TRENDS--PART 4 OF 4

In the old days, upgrading components inside the PC system unit was like digging around in the deep recesses of an automobile's engine compartment. In a relatively new trend, however, almost all PC makers now feature some sort of swing-out or slide-out section on their PC's internals. You'll often find a swing-out power supply or hard drive rack, and you may find the entire motherboard slides out when you release a couple of locks. If you upgrade your PCs often, check whether the new PC you plan to purchase features a slide-out motherboard or at least swing-out sections of the internal architecture. You'll find this a great help when upgrading internal components.

DIGITAL PICTURE FRAME

You thought the digital camera revolutionized the world of photography. Ha! How about the digital frame? Check out Ceiva at

http://www.ceiva.com

This LED screen, the size of a standard 5 by 7 frame, connects to your phone line and downloads pictures overnight from the Ceiva Web site. The company is targeting the family and friends of digital camera users. The Ceiva device stores up to 10 images at a time.

FIREWIRE TIPS--PART 1 OF 5

The IEEE 1394 specification, also known as FireWire, describes a data bus that far surpasses the USB bus in speed. FireWire can transfer data at up to 400 Mbps. You'll now find digital video cameras, scanners, and external hard drives that use the FireWire bus. Unfortunately, despite original plans and promises, very few PC manufacturers include FireWire ports on their new PCs. If you're interested in this fast new bus, you'll most likely have to install it yourself.

Over the next few days I'll pass along some items to keep in mind if you plan to make your PC FireWire-capable.

First take an inventory of open card slots inside your system. You'll need an open PCI slot for the IEEE 1394 add-in board.

FIREWIRE TIPS--PART 2 OF 5

You can purchase your FireWire add-in board separately or as part of a hardware-software package. If you plan to use your FireWire port for capturing digital video from a camcorder, I would recommend that you shop for a FireWire card with video editing software. You'll likely save money, and most combo packs of this sort come with detailed installation and setup instructions (more than you'll find if you buy the FireWire card by itself).

Otherwise, if you plan to use your FireWire mainly for a scanner connection or for other peripherals, you can buy a FireWire card by itself for as little as $150.

FIREWIRE TIPS--PART 3 OF 5

Because FireWire (IEEE 1394) is still relatively new, you might encounter some compatibility problems, as others have. To avoid compatibility problems, do as much preliminary investigation as you can. If your PC already features FireWire ports, check your PC maker's Web site to see if it offers a list of FireWire hardware tested with the company's systems.

Whenever you actually go to purchase a FireWire peripheral, ask about any known compatibility problems before you buy. This will save you the hassle of returning products that don't work.

FIREWIRE TIPS--PART 4 OF 5

Are you running Windows 98, Second Edition? If not, you might seriously considering upgrading to this operating system. Most FireWire hardware will specify that it runs on Windows 98, and technically both versions of Windows 98 support the bus. But users have generally found fewer FireWire-related problems when using the second edition of Windows 98. If you're still considering FireWire, add the price of the Windows 98 SE upgrade into your cost analysis.

FIREWIRE TIPS--PART 5 OF 5

Believe it or not, you can use your desktop's FireWire peripherals on your notebook computer as well. You just need a Firewire-Cardbus adapter such as the $100 version sold by FireWireDirect.com (www.firewiredirect.com). These PC Card FireWire adapters won't transfer data at the same speed as the desktop PCI FireWire add-in board, but it IS nice to have the option of sharing FireWire devices between a desktop and a notebook.

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